NO RISK RETURNS
Doesn't fit? Color clash? Just not quite what you thought it would be? Not a problem!
At Sole Desire, we want you to be happy with your purchases. Returns and exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Please return footwear in the original UNMARKED and UNDAMAGED shoebox and return all other items with original tags. There will be a $10 USD restocking fee for any returned order with a damaged or missing shoebox. Exchanges and returns are accepted by mail within 30 business days of receipt of purchase.
Items designated as ON SALE are not returnable.
PLEASE NOTE:
We do not refund shipping and handling charges. Please contact us if you have any questions. Sole Desire offers a simple way to return and exchange merchandise:
RETURN BY MAIL
Only items purchased from our online store may be returned by mail. Just enclose the merchandise with your original receipt and send it to the address below. All returns and exchanges should be shipped to:
Sole Desire
Attn: Returns
1400 Guerneville Rd.
Suite 4
Santa Rosa, Ca 95401
THINGS TO KEEP IN MIND...
-For all credit card refunds, please note that all credits will be placed on the credit card used for the original purchase.
-Please allow seven days from the day you return your package for your account to be credited.
-Allow 1-2 billing cycles for the credit to appear on your Statement.
-If the original payment was a check, money order, merchandise certificate or gift certificate, you will receive a refund check in the mail.
|
Cart is empty
